FAQ
Frequently Asked Questions
What is the difference between catagory 1 and catagory 2?
Category 1 or 2 linkage should be chosen based on your tractor three point linkage. Category 1 is for tractors with 22mm lower link pins and 19mm top link pin diameter. Category 2 linkages have a 28mm lower link pin diameter and 25mm top link pin. If you are unsure of your tractors capacity, or would like to discuss the type of linkage needed, please feel free to phone us and discuss your needs.
The sizes identified on the site, do not fit my tractor?
If you would like a specific size, or would like something modified, please feel free to contact us and we will be able to provide a no-obligation quote for you. If this is chosen, please note that the delivery time may vary.
The product has not arrived?
The product will be posted the next day, ensuring it’s with you in 2/3 days’ time (unless you state that you would like it sent at another time). Next day delivery can be ordered, but this will be at extra cost to the buyer. If the product does not arrive within the expected arrival date, please contact us ASAP and we will resolve any issues.
Can I return my product?
We take pride in ALL our products we offer. If you have an issue with the product please contact us and we will try and resolve it as soon as possible. If the problem cannot be resolved, returns must be made within 14 days and be in original unused condition (the buyer is responsible for postage costs)
Are you VAT Registered?
J Silk Aricultural Company is VAT Registered. Number GB 157 3635 93
Are their conditions to the sale?
J Silk Agricultural Company Ltd except no responsibility for damages caused to property or persons involved in fitting or using the product, it’s down to the user to determine if they have fitted and are using this product safely and within the law. Under no circumstances should the customer alter the frame in anyway. All rights as a consumer will be void. If you would like a full copy of our Terms and Conditions please contact us.
If you have any other questions please feel free to contact us either by email or telephone.
